Terms of Service
Welcome to Caldera experts. These Terms of Service govern your use of our website and services. By accessing or using our platform, you agree to be bound by these terms. Please read them carefully before proceeding.
If you do not agree to these terms, you should not access or use our website or services. We reserve the right to modify these terms at any time, and your continued use of our services constitutes acceptance of any changes.
Acceptance of Terms
By accessing this website, you confirm that you are at least 18 years old or have reached the age of majority in your jurisdiction. You also confirm that you have the legal capacity to enter into these terms and that you will use our services in compliance with all applicable laws and regulations.
These terms create a legally binding agreement between you and Caldera experts. Your use of our services signifies your acceptance of these terms, including our Privacy Policy and Cookie Policy, which are incorporated by reference.
Description of Services
Caldera experts provides marketing strategy consultation and related services to startups and growing businesses. Our services may include:
- • Marketing strategy development and planning
- • Go-to-market planning and execution support
- • Product positioning and messaging development
- • Marketing consultation and advisory services
- • Educational resources and information through our website
The specific services provided will be outlined in separate service agreements or statements of work. These Terms of Service apply to all interactions with our website and general service inquiries.
Acceptable Use Policy
Permitted Uses
You may use our website and services for lawful purposes only. Permitted uses include:
- • Learning about our marketing strategy services and approach
- • Contacting us for legitimate business inquiries
- • Engaging with our content for educational purposes
- • Requesting and receiving our professional services
Prohibited Activities
You agree not to engage in any of the following prohibited activities:
- • Using our services for any illegal or unauthorized purpose
- • Attempting to gain unauthorized access to our systems or networks
- • Interfering with or disrupting our website or services
- • Copying, reproducing, or distributing our content without permission
- • Using automated systems to access our website without authorization
- • Submitting false, misleading, or fraudulent information
- • Harassing, threatening, or defaming others through our platform
- • Violating any applicable laws or regulations
Service Availability and Modifications
Uptime and Maintenance
We strive to maintain our website's availability and performance. However, we do not guarantee uninterrupted access or error-free operation. We may perform scheduled maintenance or make updates that temporarily affect service availability. We will make reasonable efforts to notify users of planned downtime when possible.
Service Modifications
We reserve the right to modify, suspend, or discontinue any aspect of our services at any time without prior notice. This includes changes to features, pricing, service offerings, or website functionality. We are not liable for any modifications, suspensions, or discontinuations of services.
Geographic Restrictions
Our services are available globally, though certain features or offerings may be restricted based on geographic location or local regulations. We reserve the right to limit service availability in specific regions at our discretion.
User Accounts and Access
Account Security
If you create an account or register for our services, you are responsible for maintaining the confidentiality of your account credentials. You must notify us immediately of any unauthorized access or security breach. You are responsible for all activities that occur under your account.
Accurate Information
You agree to provide accurate, current, and complete information when creating an account or submitting forms. You must update this information promptly if it changes. Providing false or misleading information may result in termination of your access to our services.
Account Termination
We reserve the right to suspend or terminate your account or access to our services at any time, with or without cause, and with or without notice. Reasons for termination may include violation of these terms, fraudulent activity, or behavior that harms our business or other users.
Intellectual Property Rights
Our Content
All content on our website, including text, graphics, logos, images, software, and other materials, is owned by or licensed to Caldera experts and protected by copyright, trademark, and other intellectual property laws. You may not use, reproduce, modify, or distribute our content without explicit written permission.
Limited License
We grant you a limited, non-exclusive, non-transferable license to access and use our website for personal or business evaluation purposes. This license does not include any right to download, copy, modify, or create derivative works from our content except as necessary for normal web browsing.
User-Submitted Content
If you submit content to us through contact forms or other means, you grant us a non-exclusive, worldwide license to use, reproduce, and display that content for business purposes related to providing our services. You retain ownership of any content you submit.
Payment Terms and Fees
Specific pricing and payment terms for our services will be outlined in separate service agreements. General payment terms include:
- • All fees are quoted in U.S. dollars unless otherwise specified
- • Payment is due according to the terms specified in your service agreement
- • Late payments may incur additional fees or result in service suspension
- • You are responsible for all taxes associated with your purchase
- • Refund policies will be specified in your service agreement
We reserve the right to change our pricing at any time. Price changes will not affect existing service agreements unless explicitly agreed upon by both parties.
Disclaimers and Warranties
Important: Please read this section carefully.
Our website and services are provided on an "as is" and "as available" basis without warranties of any kind, either express or implied. To the fullest extent permitted by law, we disclaim all warranties, including but not limited to:
- • Warranties of merchantability and fitness for a particular purpose
- • Warranties of accuracy, reliability, or completeness of content
- • Warranties that our services will be uninterrupted or error-free
- • Warranties regarding specific results or outcomes from our services
We do not warrant that our website will meet your requirements or that any errors will be corrected. You use our services at your own risk and discretion.
Limitation of Liability
Important liability limitation - Please read carefully.
To the maximum extent permitted by law, Caldera experts and its affiliates, officers, employees, agents, and partners shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from or related to your use of our services, including but not limited to:
- • Loss of profits, revenue, or business opportunities
- • Loss of data or information
- • Business interruption or downtime
- • Damage to reputation or goodwill
Our total liability for any claims arising from or related to these terms or our services shall not exceed the amount you paid us in the 12 months preceding the claim. Some jurisdictions do not allow limitations on liability, so these limitations may not apply to you.
Indemnification
You agree to indemnify, defend, and hold harmless Caldera experts and its affiliates, officers, employees, agents, and partners from any claims, liabilities, damages, losses, costs, or expenses (including reasonable legal fees) arising from your use of our services, violation of these terms, or infringement of any third-party rights. We reserve the right to assume exclusive defense and control of any matter subject to indemnification, at your expense.
Governing Law and Dispute Resolution
Applicable Law
These Terms of Service shall be governed by and construed in accordance with the laws of the United States and the state in which Caldera experts is registered, without regard to conflict of law principles.
Dispute Resolution
Any disputes arising from these terms or our services should first be addressed through good faith negotiation. If a resolution cannot be reached, disputes may be subject to binding arbitration or litigation in the appropriate courts, as specified in individual service agreements.
Class Action Waiver
You agree that any proceedings to resolve disputes will be conducted on an individual basis and not as part of a class, consolidated, or representative action. You waive any right to participate in class action lawsuits against Caldera experts.
General Provisions
Severability
If any provision of these terms is found to be invalid or unenforceable, the remaining provisions shall remain in full force and effect. The invalid provision will be modified to the minimum extent necessary to make it valid and enforceable.
Entire Agreement
These Terms of Service, together with our Privacy Policy and any separate service agreements, constitute the entire agreement between you and Caldera experts regarding your use of our services and supersede all prior agreements and understandings.
Waiver
Our failure to enforce any provision of these terms shall not constitute a waiver of that provision or any other provision. No waiver shall be effective unless made in writing and signed by an authorized representative of Caldera experts.
Assignment
You may not assign or transfer your rights or obligations under these terms without our prior written consent. We may freely assign these terms or any rights under them without restriction.
Contact Information
If you have questions about these Terms of Service, please contact us:
Email: [email protected]
Last Updated: February 1, 2026
These terms are effective as of the date stated above. We reserve the right to update these terms at any time. Material changes will be communicated through our website or via email.